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  Product Catalog: Cisco: Services: Remote Management Services: Data Center  
Additional Information
Unified Computing Remote Management Service (Cisco)
Cisco Unified Computing RMS provides comprehensive monitoring and management of your Cisco Unified Computing System around the clock. Delivered by an experienced team of Cisco engineers using industry-leading tools and IT Infrastructure Library (ITIL®)-based processes, we proactively monitor your unified computing environment, including system hardware, operating systems, virtualization technologies, and supporting network infrastructure, for fault and performance events. From our Global Network Operations Center (NOC), we resolve incidents and take the lead in co-managing the network as an extension of your IT team. With Cisco RMS, you can:
  • Realize the full benefits of the Cisco Unified Computing System sooner
  • Apply best practices and methodologies to assure the operation of your unified computing environment 
  • Optimize the uptime, performance, and efficiency of your Cisco Unified Computing System to maximize the value of your investment
  • Shape operational processes around a comprehensive view of data center resources and interdependences
  • Complement your firm’s internal skills and achieve operational efficiencies by leaving the work of monitoring and remediation of unified computing components to Cisco’s experts  
  • Improve application performance and availability to meet service-level agreements 
  • Lower total cost of ownership through reduced operating expenses by improving the efficiency of your Cisco Unified Computing System and the staff supporting it
Cisco Remote Management Services enable your organization to realize immediate benefits from your investment in the Cisco Unified Computing System by providing day-to-day monitoring and management of your environment using industry-leading expertise, processes, and tools. Our consistent services are based on proven methodologies, tools, and talent: 
  • Industry-recognized processes based on ITIL® 
  • Cisco’s world-renowned technical talent 
  • Deep domain expertise on Cisco Unified Computing technologies 
  • Best-in-class tools for monitoring and managing Cisco Unified Computing environments

Data Sheet
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