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  Product Catalog: Cisco: Services: Technical Services: Cisco Application Support  
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Cisco Software Application Support (SAS) (Cisco)

Network centric software applications are the core of your most critical business operations, facilitating continuous communication and collaboration with colleagues, customers, and business partners.  The Cisco Software Application Support Service is essential to keep these business-critical applications available, secure, and operating at optimum performance level.  With Cisco SAS you have uninterrupted access to Cisco's latest software applications updates and extensive support resources, to help you maximize business continuity, improve your competitiveness, and make the most of limited resources through increased productivity.

Keeping Business-Critical Applications Highly Available

Cisco SAS includes services that strengthen the availability and reliability of Cisco software applications, to keep your business operating smoothly and enrich the value of your network investment.  The service covers more than 100 Cisco software application products in major technologies such as security management, network management, mobile wireless, and data center software applications, to constantly keep you current with the latest application updates

Specialized Support plus Upgrades for Software Applications Network centric software applications are the core of your most important business operations, facilitating continuous communication and collaboration with colleagues, customers, and business partners. The Cisco® Software Application Support plus Upgrades (SASU) Service is a comprehensive service that is essential to keeping your business-critical applications available, secure, and operating at optimal performance.

Cisco SASU delivers timely, uninterrupted access to Cisco’s latest software updates, including major upgrade releases that might include significant architectural changes and new features and functionality. The service also provides access to a wide range of online tools and communities that help you solve issues quickly, to help you maximize business continuity, improve your competitiveness, and make the most of limited resources through increased productivity.

Availability and Ordering

The Cisco Software Application and Support plus Upgrades Service is available globally for several Cisco software applications. For a complete list of the services available for your Cisco products and applications, visit our Service Finder tool at www.cisco-servicefinder.com.

The Cisco SASU Service provides important services that protect your software application investment, just as Cisco SMARTnet® Service protects your hardware and operating system. Your Cisco SASU Service contract entitles you to services and support that are designed specifically for Cisco applications. These services are an important addition to your Cisco product warranty, which provides for the integrity of a product but does not provide support services, updates, and major upgrades.


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