Cisco® Application Networking Remote Management Service (RMS) provides comprehensive monitoring and management of your Cisco Application Networking Services devices, applications, and supporting LAN and WAN infrastructure, 24 hours a day, 365 days a year. Delivered by an experienced team of Cisco engineers using industry-leading tools and IT Infrastructure Library (ITIL®)-based processes, we systematically monitor your application and content acceleration, load balancing, shaping, and caching devices and applications for fault and performance events. The Application Networking Remote Management Service is composed of flexible standard and elective elements that may be combined to deliver a tailored solution that meets your specific needs.
The Standard Service includes remote monitoring, Incident Management, Problem Management, and Service Level Management for Cisco Application Networking Services products. From our Global Network Operations Centers, Cisco performs the day-to-day monitoring and management activities to resolve incidents, perform root cause analysis on problems, and execute standard changes for the devices and applications in your environment.
Benefits of Cisco Application Networking Remote Management Services
Consistent services based on proven methodologies, tools, and talent:
- Industry-recognized, ITIL® based processes
- Cisco’s world renowned technical talent
- Deep domain expertise on Application Networking Solutions technologies
- Best-in-class tools for monitoring and managing Application Networking Solutions environments
Assure operational readiness of your Application Networking Solutions environment by proactively monitoring your systems, assessing availability trends, and defining remediation plans. Complement internal skills and achieve operational efficiencies by leaving the work of monitoring, remediating, configuring, and integrating Application Networking Solutions components to Cisco experts Lower total cost of ownership through reduced operating expenses by improving the efficiency of your network and the staff supporting it.
Why Cisco Data Center Services
Today, the data center is a strategic asset in a world that demands better integration among people, information, and ideas. Your business and your data center work better when technology products and services are aligned with your business needs and opportunities. Using a unique network-based perspective and a unified view of data center assets, Cisco and our industry-leading partners deliver services that accelerate the transformation of your data center. Cisco takes an architectural approach to help you efficiently integrate and manage data center resources. Cisco Data Center Services help you reduce costs, deliver high availability and application performance, and better meet your service level agreements.