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Product Catalog: Cisco: Services: Technical Services: Cisco Focused Technical Support Services
Three levels of service offer increasingly personalized attention and service for your Cisco network. Each service level extends the coverage of the previous level. Network-level issues may be resolved up to 6 times faster with the three combined levels of high-touch services.

Cisco High-Touch Engineering Service (Cisco)
View Details Improve overall network performance and resolve chronic network issues with high-touch, network-level expertise.

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Cisco High-Touch Operations Management Service (Cisco)
View Details Identify measures to help prevent issues from recurring, and manage service requests to closure

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Cisco High-Touch Technical Support Service (Cisco)
View Details Expedite issue resolution with personalized, priority network support services 24 hours a day, seven days a week.

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