Call us Today !Ph: 1-800-522-3836

ManagedServices

Meter/ServiceLogin

Online ShoppingLogin

Product Catalog: Cisco: Customer Collaboration: Options for Contact Center Solutions
Products
Cisco Agent Desktop (Cisco)
View Details Supervisory features that let you view real-time statistics, monitor and coach agents, barge in, intercept, and record active agent calls


View Details
Cisco Computer Telephony Integration Option (Cisco)
View Details The Cisco Computer Telephony Integration (CTI) Option enables Cisco Unified Intelligent Contact Management (ICM) Enterprise


View Details
Cisco Outbound Option (Cisco)
View Details The Cisco Outbound Option enables the multi-functional contact center to include outbound campaign solutions that take advantage of the enterprise view


View Details
Cisco Unified CRM Connector (Cisco)
View Details Save Costs, Raise Efficiency, Increase Revenue


View Details
Cisco Unified E-Mail Interaction Manager (Cisco)
View Details Respond Quickly and Accurately by E-Mail


View Details
Cisco Unified Intelligent Contact Management Enterprise (Cisco)
View Details Unified Capabilities Improve Customer Service


View Details
Cisco Unified Web Interaction Manager (Cisco)
View Details Personalized Services Increase Customer Loyalty


View Details
Cisco Unified Workforce Optimization (Cisco)
View Details Integrates workforce optimization software with desktop tools


View Details
Cisco Finesse (Cisco)
View Details Next-Generation Collaborative Customer Care


View Details
Cisco MediaSense (Cisco)
View Details Capture the Conversation


View Details
Cisco SocialMiner (Cisco)
View Details Proactive Social Media Customer Care


View Details
Cisco Unified Call Studio (Cisco)
View Details Build Personalized Voice Self-Service Applications


View Details
Cisco Unified Customer Voice Portal (Cisco)
View Details Intelligent IVR and Call Control


View Details
Cisco Unified IP Interactive Voice Response (IVR) (Cisco)
View Details Get the Power of IP-Based Communications with IVR


View Details
Cisco Unified Intelligence Center (Cisco)
View Details More Comprehensive Contact Center Reporting


View Details